Frequently Asked Questions

Everything you need to know about your Guizio shopping experience.

How long will it take to receive my order?

Standard domestic orders typically ship within 2-3 business days. Once dispatched, delivery usually takes 3-7 business days depending on your location.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain sale items may be marked as final sale.

Do you ship internationally?

Yes, we offer worldwide shipping. International delivery times and shipping costs vary by destination and are calculated at checkout.

How do I determine my size?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for our tailored silhouettes, or contacting our support team for specific fit advice.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Klarna and Afterpay.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You may request a cancellation within 1 hour of purchase, but once the order has been sent to our warehouse, we can no longer make changes.